Refund policy

RETURNS

Please return the item in 30 days after purchase to the address provided in original condition. When the returned item arrives it will be inspected and your original payment method should be refunded within 3-5 business days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the tags attached. If the tags have been removed, a 25% restocking fee will be applied to your refund.

If the item has been used, washed or altered in anyway from original condition than we cannot accept the return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

You will have to pay the return shipping to:
1 Shot Gear
16190 S Golden Rd, Unit A
Golden, CO 80401

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.

All items being returned for a refund will incur a $15 processing fee that will be subtracted from your total refund amount. The remaining balance will be refunded to your original method of payment.

If you haven’t received a refund yet, first check your payment account again.

Then contact your bank or credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@1shotgear.com.

EXCHANGES

If you need to exchange a product, contact us via email at info@1shotgear.com or call 303-284-3828 within 30 days of purchase. We can exchange most items if the returned item is in original condition with the manufacturer tags and packaging. You will need to contact us to ensure that we have the exchange item you want in stock.

You will have to pay the return shipping to:
1 Shot Gear
16190 S Golden Rd, Unit A
Golden, CO 80401

SHIPPING

To return your product, you should mail your product to:
1 Shot Gear
16190 S Golden Rd, Unit A
Golden, CO 80401

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Last updated: 01/13/2023